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What is DubaiSooq?
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DubaiSooq is an e-commerce portal providing the business community of UAE a platform for unleashing the power of Internet to do business and expand their canvas to reach high net worth and tech-savvy customers across the world. Besides being a typical online shopping mall, the portal is also an online Business-2-Business market-place offering solution for auctions, sourcing, business directory and online settlements.
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Who is backing up DubaiSooq?
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DubaiSooq is sponsored by Doha Bank, one of the leading banks in GCC, based in Qatar. Doha Bank was adjudged The Best Commercial Bank in the Middle East 2007 by The Banker Middle East..
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How do I get access to all the services in DubaiSooq?
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You will need to register through the online registration form available on the website by clicking on the Join Now button on the Home Page. DubaiSooq offers access to its services upon registration. Please refer to How It Works? page for details of the registration process.
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What types of memberships are available on DubaiSooq?
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DubaiSooq offers two types of memberships:
1. Individual
2. Company
Individual membership allows online purchase of items displayed on the site and also placement of classifieds.
Company members can display their products for sale, manage purchase orders and also request for advertisements on the site.
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Is my online transaction Secured?
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Multiple security features have been implemented on the website to ensure online transactions are fully secured.
1.All sessions to and from Doha Bank related to your account are encrypted to a minimum of 128-bit encryption.
2.The website is certified by Thawte as SSL Secured.
3.Credit Card payments go through standard Verified by Visa and MasterCard SecureCode security processes depending on the options chosen by buyers.
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How do I make an online purchase?
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Once you are logged in, you have the freedom of browsing the site while adding the products of your choice to the quite spacious “Shopping Cart” provided. If you are not able to finish the Shopping at a stretch, you can leave the selected items in the cart until you come back and complete it in a later time.
Once you are done, check out for the availability of stocks and select the mode of payment (Credit card or DBank Online payment). Upon completion you will receive a SMS alert on your mobile phone confirming the placement of order. Also you can enter your terms and conditions / additional information requirements to take place at the time of delivery.
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Can I trust the merchants who sell the products on DubaiSooq?
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Merchants are selected for business on DubaiSooq after verification of their credentials and reputation. Moreover, we further categorise a merchant as Trusted only after we find their dealings with customers fair and satisfactory and no adverse ratings from customers over a period of time.
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